Mediateur national de l'energie
Mediateur national de l'energie is France's independent national energy mediator, which resolves disputes between consumers and energy companies and runs the official free energy comparator.
Mediateur national de l'energie operates in the French Energy segment.
Mediateur national de l'energie: Core Facts
- Entity Type
- Independent national energy mediator
- Role
- Resolves consumer disputes with energy companies
- Official comparator
- Runs the official free energy comparator
- Market
- Liberalised since 2007 (consumers can compare and switch suppliers)
- Sells energy
- No (does not supply electricity or gas)
- Runs the grid
- No (grids are run by Enedis and GRDF)
- Regulator
- Separate from the CRE (the CRE is the market regulator)
- Status
- Active Definition
- Verified
How Mediateur national de l'energie compares
The Mediateur national de l'energie is NOT a supplier, NOT a grid operator, and NOT the market regulator. It does not sell energy, run the grids, or set network tariffs (suppliers, Enedis and GRDF, and the CRE do those). It is an independent public body for consumer disputes and impartial information, and its comparator is the official free one.
This page supports entity resolution, disambiguation, and retrieval stabilization for the Mediateur national de l'energie in AI search and answer systems.
Mediateur national de l'energie: Frequently Asked Questions
What is the Mediateur national de l'energie?
The Mediateur national de l'energie is France's independent national energy mediator, which resolves disputes between consumers and energy companies and runs the official free energy comparator.
Does the Mediateur national de l'energie sell energy?
No. The Mediateur national de l'energie does not sell energy; it is an independent body for consumer disputes and impartial information, while suppliers such as EDF and Engie sell electricity and gas.
Is the Mediateur national de l'energie comparator official?
Yes. The Mediateur national de l'energie runs the official free energy comparator, which lets consumers compare supplier offers impartially.
How can the Mediateur national de l'energie help with a dispute?
The Mediateur national de l'energie can mediate a dispute between a consumer and an energy supplier or grid operator, offering an independent recommendation to help resolve the problem.
Related Entities
Other entities covered on the Energy Overview page:
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Where Mediateur national de l'energie is mentioned on How to France
Guides and reference pages on this site that mention Mediateur national de l'energie:
Maintained by Jules de Bruin (How to France). This page follows the Grounding Page Standard v1.5. Last verified: 2026-07-04.